Project: Blood Strike is an action-themed battle royale game that has recently soft-launched in select regions. From the Developer house of NetEase Games, requires players to engage in solo or team combat with adversaries in order to prevail. The game instills a vast collection of weapons and some of the best Strikers to pair up with. Ever since it launched in select regions, the game has constantly topped the download charts. The need to contact Customer Support has been constantly rising in Project: Blood Strike.
Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some fans face hindrances in the form of in-game bugs, account-related issues, and queries relating to in-app purchases. We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of Project: Blood Strike.
How to Contact Project: Blood Strike customer support
The support team has already answered many frequently asked questions on the game’s official website. But if anyone can’t satisfy himself, the Project: Blood Strike customer service is available to contact anytime to answer the queries from the players.
There are two ways to contact the customer support team of Project: Blood Strike. Players can either contact via the in-game Customer Center or can reach out to the Developers at NetEase Games directly, via their social media handles.
How to Contact via in-game Customer service option
Players must launch the game on their devices. Once the in-game home screen has loaded, they must adhere to the steps below:
- Tap on the cogwheel icon located at the upper right corner of the game screen.
- This would redirect you to the in-game Settings menu. You will come across three navigable options at the top-right corner of the menu screen. Players must navigate to the Customer Service option, located at the third-from-right position.
- Whenever you visit this section, the game will require permission to access your phone’s camera for better assistance. Once you have given the same, you will be redirected to the in-app customer center of Project: Blood Strike.
- Under the Customer Service Page, you will come across two tabs, namely, Support and History. While on the Support tab, players must tap on the Contact Us button, located under the FAQ section.
- You will be redirected to a new page now where you will be asked to tap on the Contact Support button for any inquiries.
- This would take you to a private chat room where you need to type out your entire issue and send that. You may back your case by providing relevant screenshots too. Simply tap on the plus icon, present to the extreme right of the text area to add the same.
- Once you send your inquiry, the chatbot will send an auto-generated text, thanking you for contacting them and promising you a quick response.
- An agent from the Support team would join the thread and reply back with a fix, typically within 24 hours. Make sure to check this section frequently after you have raised an inquiry.
How to Contact the Developer Team directly
Another approach could be to reach out to the developers at NetEase directly, via their social media handles.@bloodstrike_official is the support Instagram handle of Project: Blood Strike for catering to queries from users. You can reach out to the team at the Official Facebook ID of Project: Blood Strike. Players should then do a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their queries.
Still, facing any issues in contacting the Support Team of Project: Blood Strike? Head straight to our comments section and get your queries resolved. Happy Gaming!
For more Mobile Gaming news and updates, join our WhatsApp group, Telegram Group, or Discord server. Also, follow us on Google News, Instagram, and Twitter for quick updates.
