Frequently Asked Questions
Are they valid for all products? If not, what are the exclusions?
Can gift cards be split?
Can gift cards be combined? (eg. can a €100 card be combined with a €50 card for a total of €150?)
Can gift cards be combined with other GetYourGuide offers?
Can I cancel a gift card and get a refund?
Where can I check my gift card value and validity?
I didn’t receive the gift card I paid for. What to do?
I paid for the gift cards, but CoinGate didn’t accept the payment. What should I do?
My redeem code is not working. What should I do?
Can I purchase the gift card if I’m not from the selected region?
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